Returns Policy
Return Policy
We offer hassle-free returns within 30 days of delivery. Items must be unused, in original packaging, and include all components.
How to Initiate a Return:
-
Contact us at support@fuzzypets.store with your order number and reason for return.
-
You’ll receive further instructions within 24 hours.
Options:
-
Partial Refund/Store Credit: Keep the item and receive a 50% refund or store credit.
-
Full Refund/Replacement: Return the item for a full refund or replacement. Return shipping costs apply.
Processing Time: Refunds are processed within 5–7 business days after receiving the item.